Home Monitoring

24/7 Monitoring

Sentry has the ability to offer your family Central Station Monitoring. Central Station Monitoring adds an important safety component to your security system. While a security system itself is an excellent theft deterrent, a home with a monitored security system is 15 times less likely to be burglarized than a home without one. Only with a monitored system can you summon help by pressing emergency panic buttons linked to your security system. Your First Alert Professional system can also allow you to summon help discreetly should an intruder “ambush” you and force you to turn off the system.

What is Central Station Monitoring?

res_monitorWhen your First Alert Professional home protection system detects and intruder, fire, or other emergency, it can automatically transmit a message to Sentry’s central monitoring facility where trained personnel respond immediately. In most cases, they will attempt to verify the condition and then contact the police department, fire department or medical emergency service.

Verification is important. It prevents having the police, fire or rescue service come to your home when there is no need. Through verification, these important resources are only deployed if you need them. Verification keeps those important resources available to people who might really need them.

Whether you are home or away, central station monitoring will keep your family, home and possessions safe – 24 hours a day, every day.

The Central Monitoring Facility

Your First Alert Professional system will be monitored by a highly sophisticated facility, or “central station” staffed with skilled operators who know how exactly how to respond to alarm messages from your system.

Alarm messages are immediately displayed for operators who can instantly access information about your home and security system, and then verify the alarm. If necessary, an operator will summon the appropriate emergency personnel to your home to assist you. The central monitoring facility is staffed 24 hours a day, every day of the year – insuring your family and home always have maximum protection.